CASE STUDY
Wednesday, March 26
03:35 PM - 04:00 PM
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Enhancing employee experience is key, particularly for a diverse, multilingual blue-collar workforce. This session will explore the unique challenges of Ajinomoto Foods North America’s frozen food manufacturing division. From engaging workers in technology—a potential barrier for non-native English speakers—to ensuring inclusive access to tools and resources across 35 languages, we’ll discuss strategies for securing buy-in and building advocacy within the workforce. Emphasis will be placed on the shift from “white-glove” support to empowering employees through change management, coaching, and practical tools, such as translation services and intuitive tech interfaces.
In this presentation you will learn:
Gabrielle Miele is a Regional HR Business Partner at Ajinomoto Foods North America, Inc., where she leads strategic HR initiatives to support and transform a dynamic workforce. With a foundation in Management from Keene State College, Gabrielle is committed to aligning HR strategies with Ajinomoto’s evolving direction through talent upskilling, policy development, and retention strategies that have reduced turnover by 40%. Known for balancing empathy with strong problem-solving skills, Gabrielle collaborates with cross-functional leaders to drive organizational growth. Her background in marketing research enables data-driven decision-making, while her focus on diversity, equity, and inclusion fosters a positive, inclusive culture that nurtures both employee well-being and company success.