Case Study
Friday, March 22
09:00 AM - 09:30 AM
Less Details
Luis will introduce the IDB and how HRD is at the forefront of creating tools to improve their people’s employee experience and keep them engaged with HR topics
Learn how Luis and his team successfully redesigned the HR Portal despite budget constraints with design thinking principles that cascaded into creating an employee-centric ecosystem of intranets at the IDB, including their latest IDB Hub, their one-stop-shop portal for the organization. Discover their approach to involving users in the redesign process, creating understandable and accessible content, and using Google and SharePoint analytics to measure outcomes. Gain practical insights into the initial results of the redesign, including a significant reduction in service calls and tickets.
Don’t miss this opportunity to improve your HR portal and elevate your organization’s employee experience.
Luis is a corporate communications professional with a proven track record of developing internal engagement and change management strategies for global organizations and their C-level suite executives. With solid knowledge and experience working with International Financial Institutions (IFIs), his work lies at the intersection of communications, employee experience, and organizational culture. He is currently the Team Lead of HR Communications at the Inter-American Development Bank. He is passionate about connecting pain points to solutions to improve how people feel and engage with organizations.