In this session, attendees will explore effective strategies for digital transformation in government agencies, with a focus on the City of Seattle’s collaboration service modernization. The session will highlight how updating systems like intranets can significantly improve efficiency and effectiveness in government operations. Participants will gain valuable insights and actionable best practices for driving successful digital transformation initiatives in their own agencies.

In this presentation you will learn:

• How Seattle modernized its intranet and collaboration services to enhance government operations
• What are the typical challenges faced during digital transformation in the public sector and how to overcome them
• What are actionable best practices for implementing digital transformation, with a focus on scalability and user adoption